Company Information

Clinic Mastery Pty Ltd

ACN: 610 545 956

ABN: 58 104 534 522 

www.clinicmastery.com

Address: PO Box 4 Highgate, South Australia, 5063

Accounts Email: [email protected]

 

All amounts are expressed in Australian Dollars.

Terms current as of: 25th March 2020

 

The accountability, workshops, written and video material that constitutes the “Telehealth Mastery” Program (“the Program”), is the property of Clinic Mastery Pty Ltd (“we”, “our”, “us”, “CM”). The information and other material available from the Program come from a number of sources including our personal experiences, third parties who have given permission for use of their material, and material copied under statutory license. Accordingly the information and material in this Program is copyright, 2020 © Clinic Mastery Pty Ltd. 

 

Therefore no part of the Program may in any form or by any electronic, mechanical, photocopying, recording, or any other means be reproduced, stored in a retrieval system or be broadcast, sold or transmitted without the prior permission of the publisher, Clinic Mastery Pty Ltd. No part of the Program may be reproduced in any way without prior written permission of Clinic Mastery Pty Ltd. We reserve the rights to undertake whatever action is available to is to protect our intellectual property. 

 

Nature of the Relationship

  • CM offer educational services in Telehealth Mastery. These sessions are accountability and mentoring sessions for your planning, education and motivation to grow your clinic. CM represents, and by you purchaseing and engaging with this program that, you are enrolling into the Telehealth Mastery program and acknowledge that you understand and agree that these sessions and online lessons are not psychological counselling, relationship counselling, financial advising, estate planning nor any other type of counselling or therapy sessions. 
  • In addition, by purchasing and engaging with the Telehealth Mastery Program, you acknowledge that CM are not financial advisors nor are they brokers/dealers. No content provided by either the accountability or the educational course materials is intended and financial advice and CM does not recommend any particular investment. 
  • If you feel you need professional counselling or therapy, it is your responsibility to seek the help of a licensed professional. 
  • From time to time your accountability calls may be monitored or recorded as part of our ongoing quality process and training for the Accountability Partners.  

Cancellation Policy

  • We’re committed to getting you results from our Telehealth Mastery program. However, results require that you watch every lesson, follow the recommendations, practice, and implement what we teach. Clinic Mastery Pty Ltd honours a 30-DAY progress guarantee for the Telehealth Mastery program. That money-back guarantee is governed by the following terms:

    In order to qualify for a refund, by or before 11:59 PM AEST on the 30th day after your purchase, you must (1) submit all Refund Proof Pieces as proof that you did the work in the program and it did not work for you and (2) send an email to [email protected] formally stating what course you would like refunded.

    You must include all Refund Proof Pieces with your request for a refund. If you request a refund and have not submitted those Refund Proof Pieces by the 30th day, you will not be granted a refund.

    The Refund Proof Pieces that you need to submit along with your refund includes all of these items:

    • Requirement 1: You watched every video in the program. Submit at least one page of notes (typed, font 12, at least 400 words) from the lessons.
    • Requirement 2: Upload a video of you delivering a telehealth consultation, and afterwards, explain where you followed Clinic Mastery's delivery techniques exactly.
    • Requirement 3: Tell us why this course was not a good fit for you and your needs. What part of the program did not meet your expectations?

    If you’re looking to submit your Refund Proof Pieces, please email [email protected]

    We will NOT provide refunds for any request that comes more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.
     
    Please note: If you choose a payment plan and you do not request a refund within 30 days, you are required by law to complete the remaining payments.
     
    If we determine that you are entitled to a refund according to this policy, Clinic Mastery will promptly refund your money via the method you used to pay for the program. 
     
    If you receive a refund, it will immediately terminate any and all licenses that granted you the use of material provided to you under this Agreement. You will immediately stop using the material and destroy all the information provided to you, including but without limitation: video recordings, audio recordings, PDFs, social media groups limited to paying members, and other resources.
     
    All refunds are up to the discretion of Clinic Mastery Pty Ltd
     
    If you’re looking to submit your Refund Proof Pieces, please email [email protected]

General Provisions 

  • Warranties. You acknowledge that you are not relying on any warranties, promises, guarantees or representations made by CM or anyone acting or claiming to act on behalf of CM unless it is in writing and made part of this Agreement. All advertising material and all prior representations or Agreements, if any, whether oral or written, are hereby superseded by this Agreement. This Agreement contains the entire understanding and Agreement between you and CM and no addition or modifications of any terms shall be effective unless set forth in writing and signed by you and CM. No sales representative of CM has the authority to modify the terms of this Agreement. 
  • Acceptance. By executing this Agreement, you agree to be bound by all the terms and conditions herein. Your execution of this Agreement will be required prior to commencement of any accountability sessions as contemplated by this Agreement. 
  • Subject to Change. Dates and times of sessions will be determined by Accountability Partner availability. 
  • Assignment. This Agreement may not be assigned to another individual or entity. 
  • Transactions Fees. You may be charged foreign or other transaction fees by your bank in connection with this purchase, and you agree that you will be responsible for and such charges. 

Investment and Payment Method

  • Payment Account. You authorise CM to accept payment as directed by you, and authorise CM to charge your credit card on file, if any, for any and all amounts due pursuant to this Agreement. 
  • Payments made under this Agreement must be made by the means specified by CM. 
  • If Payments are not made by the due dates, the Program access may be cancelled and no refund or credit will be given.

Indemnification

  • Indemnity. You agree to indemnify and hold harmless CM, and affiliated companies, their officers, directors and employees from any and all claims, demands, suits, expenses, costs, expenses, costs, judgements or other charges incurred by you as a result of your choice to participate in the Program as outlined by this Agreement. You will not hold CM or its Accountability Partners or other employees responsible for any negligent actions or adverse results, whether known or unknown; that you may incur or suffer as a result of the Program you receive pursuant to this Agreement.

Disputes

  • Any controversy between you and CM arising out of, in connection with or related to this Agreement shall be submitted to final, binding and conclusive arbitration. The arbitration shall be administered by JAMS Arbitration Rules and Procedures then in effect. Any arbitration shall be held in Adelaide, South Australia and the laws of South Australia shall govern this Agreement. 

Confidentiality

  • All matters, information provided by and conversations shared between both parties during the term of this Agreement and thereafter will be completely confidential until such time as they may become available in the public domain. 
  • Shared Resources. By entering into this Agreement you are willing from time to time, to share your existing business Intellectual Property (Resources), including but not limited to business systems, policies and procedures so that other members of the Program can benefit. We will check with you before sharing these Resources. You consent for us to have perpetual, irrevocable and royalty free ownership to use and modify the Resources you shared during this Agreement. You understand that you will be the beneficiary of similar Resources by other members and clients as part of the shared library. You understand that we will modify all Resources to protect your privacy and any sensitive information.

Program Inclusions

  • One login access to Kajabi online education portal “Telehealth Mastery"

Disclosure

You Acknowledge

  • Any income claims shared by our students, friends, or clients are understood to be true and accurate, but are not verified in any way.   Any products, programs, or personal recommendations made in this or any email communication from Clinic Mastery for 3rd parties will likely result in some form of compensation from said 3rd party.  
  • Always do your own due diligence and use your own judgement when making buying decisions and investments in your business. 
  • That neither Clinic Mastery Pty Ltd, any of our representatives or any person we engage to perform the workshop events or webinars (‘Relevant Persons’) is an investment adviser or licensed by ASIC or any other governmental authority to provide investment advice; 
  • That the Relevant Persons do not purport to provide investment advice or operate an investment advice business (as defined in the Corporations Act 2001); and we may pay commissions to third parties arising from your entering into this Agreement.